Daily operations

How a day runs on the road

Dispatchers assign each delivery to a driver and track the job from pickup to handoff. Drivers accept jobs, follow their route, and share updates through the same messaging thread the manager sees.

Every completed drop is closed out with a photo and a signature, so the record shows when and how the parcel changed hands.

Standards and privacy

Safety, carriage terms, and data handling

Every driver works under the platform's safety protocols, including route checks and proof-of-delivery steps. Carriage terms set out how goods are accepted, held, and released, so both shippers and drivers know their responsibilities.

Customer records are handled in line with GDPR. Personal data is collected only for booking, tracking, and notifications, and our privacy policy and terms explain what is stored and how to request changes.